Cancellation Policy
![](http://computizer.com/cdn/shop/files/Cancelation_banner_1500x.png?v=1696968262)
- To cancel your order, simply follow these steps:
- Log in to your account.
- Navigate to your Order History.
- Select the order you wish to cancel.
- Click the "Request Cancellation" button.
- Fill out the required information and submit the form.
- Our customer service team will then be in touch with you.
Please note: orders can only be cancelled if they have not yet been shipped. If you request a cancellation after your item has been shipped, the refund will not include the 2.99% to 3.99% credit card transaction fee (depending on your payment method) and will be processed within 48 hours of the item being returned to us.
Return policy
![](http://computizer.com/cdn/shop/files/return_banner_0dde2ae9-ed56-4514-85b5-4aa063f37454_1500x.png?v=1697024557)
![](http://computizer.com/cdn/shop/files/return-banner-mobile_1500x.png?v=1697130161)
At Computizer, we want you to be fully satisfied with your purchase. If you're not 100% happy with your product, you have the option to return it for a refund or exchange it for a different product, similar or not. You have up to 30 days from the date of purchase to initiate a return. The product you return must be in its original condition and packaging.
Return instructions
Start a return![](http://computizer.com/cdn/shop/files/return_instructions_banner_9c99418a-e015-47b9-98ad-4111f9100868_1500x.png?v=1697022777)
- To ensure a smooth return process, please follow these instructions:
- Return the product in its original packaging, along with all parts, accessories, and documentation.
- Use the original packaging if possible, making sure to remove all previous addresses, tracking information, and labels.
- Note: Products received in any of the following conditions may not be eligible for return and may be rejected:
- Any product with a missing, damaged, altered, or unreadable serial number label, manufacturer model or part number label, and/or warranty label.
- Any product that appears to have been tampered with, customized, or altered in any way.
- A product that is different from the one originally purchased from our website.
Our team wishes you happy shopping!